Privacy-Policy

Privacy Policy

Effective Date: July 28, 2026

Welcome to Audiotone Hearing Clinics (“Audiotone,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://audiohearingaids.in, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

When you contact us or book an appointment, we may collect:

Full Name
Phone Number
Email Address
City or Location
Preferred Clinic Branch
Appointment Details
Messages or Enquiries
WhatsApp Number (if applicable)
Health-Related Information

To provide hearing care services, you may voluntarily provide:

Hearing concerns
Hearing test history
Hearing aid preferences
Audiology-related information

We collect only the information necessary to assist you.

Technical Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date & Time of Visit
Referral Source
Website Usage Data

This information helps improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Schedule appointments
Respond to enquiries
Recommend suitable hearing solutions
Provide customer support
Improve our services
Improve website functionality
Send appointment reminders
Send service updates and promotional offers (only where permitted)
Comply with legal obligations
Prevent fraud and misuse
3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember user preferences
Understand website traffic
Improve website performance
Measure advertising effectiveness
Provide a better user experience

You may disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.

4. Google Analytics and Advertising

We may use services such as:

Google Analytics
Google Ads
Google Tag Manager
Google Search Console
Meta (Facebook & Instagram) Pixel

These services help us:

Understand website visitors
Measure advertising performance
Improve marketing campaigns
Provide relevant advertisements

These third-party services may use cookies and similar technologies according to their own privacy policies.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

Authorized Audiotone staff
Trusted technology and hosting providers
Appointment management providers
Payment partners (where applicable)
Government authorities when required by law

All service providers are expected to protect your information appropriately.

6. Data Security

We take reasonable technical and organizational measures to safeguard your personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain your information only for as long as necessary to:

Provide healthcare services
Maintain appointment records
Meet legal or regulatory requirements
Resolve disputes
Improve our services

When information is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your details
Request deletion of your information (subject to applicable laws)
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children without appropriate consent.

11. Marketing Communications

With your consent, we may send:

Appointment reminders
Hearing care tips
Product updates
Clinic announcements
Promotional offers

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or privacy practices.

The revised version will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Audiotone Hearing Clinics

Website: https://audiohearingaids.in

Phone / WhatsApp: +91 63056 12634

Email: audiotonehearingclinics@gmail.com

Clinic Locations:
KPHB (Head Branch)
Madinaguda
Vanasthalipuram
Hyderabad, Telangana, India

GDPR & Google Compliance Notice:
By using our website, submitting forms, booking appointments, or contacting Audiotone Hearing Clinics, you consent to the collection and use of your information as described in this Privacy Policy. We are committed to handling your personal information responsibly and in accordance with applicable privacy and data protection laws.